askiaface for Android - device compatibility fixed!

Added by Paul Nevin about 4 years ago



Some of you have contacted us over the past couple of days concerning issues they were experiencing with [[askiavoice:askiaface|askiaface for Android]]: their Android devices were no longer able to update or install the application.

The Google Play Store would display a `Your device isn’t compatible with this version` error message.

Fortunately, we were able to fix this issue and update the application that will now allow you to update / install the application (provided you are running Android 4.0+).

If ever the app listing still displays the same message, don’t panic! You’ll just need to empty the Google Play Store app cache; to do so, just got to `Settings` > `Apps` > `Google Play Store` > `Empty cache`. Restart your device and return to the Play Store, you should now be able to download the application!

We are really sorry for the inconvenience and would like to thank you for your patience!